Cookie/Nutty Dough Expiration Dates
The cards expire on the date noted on the back of the card. Our shops cannot accept expired cards as payment. If you submit an expired card as payment our Shop staff will contact you via phone or email to inform customers. At that point we can proceed with another form of payment, or cancel the order if requested.
Payment
This is for cookie/nutty dough purchases only. Email is not a secure way to send any credit card information. Shop staff will contact customers via phone or email to obtain credit card info if a balance is owed.
Items Not Available
Some items we are unable to get in the shop. Those items are identified as online only, special. Other councils own items (Non-GSSGC) or limited quantity clearance. We are unable to order inventory of these items to our shops, and therefore cannot fill them in orders. You can order any of those items on the national website and pay with credit card. We apologies for this inconvenience.
Order Processing Time
All emailed orders are received and processed during regular business hours. They are processed and shipped from the Redlands Shop 909-307-6518. All orders sent during off hours are received the following business day.
Shipping
GSSGC Shipping rate is 10% of the total sale. Minimum $1.00 Maximum $7.50. Estimated shipping time is 2-3 business days on in-stock items. If an item is out of stock it can take a week or more depending on quantity and availability. You may experience shipping delays during busiest seasons (May, June, August & September.)
Missing information
If you do not include all the necessary information to complete the order, our shop staff will attempt to contact you. Contact may be via phone or email.
Questions
Please email any questions you may have.
All emails are received during regular business hours. Emails sent during off hours will be received the following business day.
