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Shop

Every girl loves her Girl Scout gear and there are lots of ways to get it. Visit one of our Council shop locations or shop online!

Shopping with Cookie/Nutty Dough Cards
GirlScoutsSGC_cardFront_2017

To use your Cookie Card please follow the directions below.
For orders using cookie/nutty dough, please shop in the store at one of our four locations OR follow the instructions below to submit an email order.

Email Cookie/Nutty Dough SHOP orders
Please follow the 5 easy steps below to use cookie/nutty dough as payment.

  1. Visit our ONLINE shop and create a shopping cart with items you would like to order.
    PLEASE NOTE: We cannot fulfill orders on the following:
    • “Online only” or “special” items.
    • Cross branded such as ADORA dolls, lip smackers, etc.
    • Council’s own merchandise from other Girl Scout councils.
    If your order includes any of these, we will remove those items before we process your order.
  2. Enter your shipping zip code to add tax rates to your cart. Disregard the shipping cost and options. GSSGC Shipping rate is 10% of the total sale. Minimum $1.00 Maximum $7.50.
  3. Copy your created shopping cart, and Paste into an email to this address: onlineshop@gssgc.org
    All orders are processed in our Redlands shop during our business hours. Any orders emailed after hours will be received the following business day.
  4. Include in your shipping information in the email order:
    • Customer name
    • Customer shipping address
    • Customer phone number
  5. Include Cookie/nutty dough payment information in the email order:
    • Name on card
    • 16 digit card number from back
    • Current card balance if known
    Yes you can include multiple cookie/nutty cards for payment.
    Do not include credit card information. If a balance is owed, our shop staff will contact you during processing.
Shop FAQs

Cookie/Nutty Dough Expiration Dates
The cards expire on the date noted on the back of the card. Our shops cannot accept expired cards as payment. If you submit an expired card as payment our Shop staff will contact you via phone or email to inform customers. At that point we can proceed with another form of payment, or cancel the order if requested.

Payment
This is for cookie/nutty dough purchases only. Email is not a secure way to send any credit card information. Shop staff will contact customers via phone or email to obtain credit card info if a balance is owed.

Items Not Available
Some items we are unable to get in the shop. Those items are identified as online only, special. Other councils own items (Non-GSSGC) or limited quantity clearance. We are unable to order inventory of these items to our shops, and therefore cannot fill them in orders. You can order any of those items on the national website and pay with credit card. We apologies for this inconvenience.

Order Processing Time
All emailed orders are received and processed during regular business hours. They are processed and shipped from the Redlands Shop 909-307-6518. All orders sent during off hours are received the following business day.

Shipping
GSSGC Shipping rate is 10% of the total sale. Minimum $1.00 Maximum $7.50. Estimated shipping time is 2-3 business days on in-stock items. If an item is out of stock it can take a week or more depending on quantity and availability. You may experience shipping delays during busiest seasons (May, June, August & September.)

Missing information
If you do not include all the necessary information to complete the order, our shop staff will attempt to contact you. Contact may be via phone or email.

Questions
Please email any questions you may have. 

All emails are received during regular business hours. Emails sent during off hours will be received the following business day.

Shop Locations and Hours

Central Service Center & Executive Offices
1751 Plum Lane
Redlands, CA 92374
800-400-GIRL
909- 307-6555
909-307-6518 Shop

High Desert Service Center
17189 Yuma Street, Unit 1
Victorville, CA 92395
760-596-4825
760-596-4826 Shop

Low Desert Service Center
75-180 Mediterranean, Ste. A & B
Palm Desert, CA 92211
760-779-5152

Southwest Service Center
40880 County Center Drive, Suite. G
Temecula, CA 92591
951-719-1115
951-719-1118

Business Hours:
Tuesday – Thursday 8 am – 6:30 pm
Friday 8am – 6pm

Shop Hours:
Tuesday – Thursday 10 am – 6 pm
Friday 10 am – 5:30 pm
Closed daily from 1 – 2 pm

Please Note: All Council offices will be closed on the Friday prior to major holidays observed on Mondays.